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Support

Need help? Feel free to contact us anytime!

❓ Frequently Asked Questions (FAQ)

Q. My meditation records aren't being saved

Meditation records are saved on your device even offline, and automatically sync to the cloud when you're connected to the internet.

Please try the following:

  • Force quit and restart the app
  • Make sure you've updated to the latest version
  • Check automatic sync when internet is available
  • If the problem persists, please contact us via email
Q. Can I adjust the breathing guide speed?

Yes! You can freely adjust the duration of each breathing phase in Settings > Breathing Settings. Set it to a comfortable speed that suits you.

Q. Can I use the app offline?

Yes! All basic breathing meditation features are available offline.

Features that require internet connection:

  • Cloud record synchronization
Q. How do I delete my data?

You can delete your account and all data through the Settings menu in the app.

When you delete your account, all meditation records stored on your device and in the cloud will be permanently deleted. This action cannot be undone.

Q. Can I remove ads?

MindfulAir is currently provided as a free app supported by ads. We're considering a premium version with ad removal in the future.

🔧 Troubleshooting Guide

The app is slow or freezing

Try these steps in order:

Sound isn't playing

Please check the following:

Current Latest Version: 1.0.3

We're committed to providing better service through continuous updates.

💡 Need More Help?

Email Support

✉️
huiseon.apps@gmail.com

We'll respond as soon as possible.

For faster resolution, please include the following information with your inquiry:

If your issue isn't resolved by the information above, please feel free to contact us at the email above.

Your valuable feedback helps us improve the app. 🙏

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